RCN Networks Remote Help Desk

RCN Networks Remote Help Desk

Please allow up to 5 minutes for a technician to be available. If you are having trouble connecting, please call 1-866-GO-RCN-NOW

RCN Networks' Remote Technical Centers offer world-class customer support 24 hours a day, 7 days a week, 365 days a year for the following technologies:

• Spyware, Virus, and worm detection and removal
• Multi-vendor hardware, software, and network operating systems troubleshooting
• LAN & WAN environments
• Desktop through enterprise systems
• Network and server monitoring

The following services can be provided to clients with a variety of entry points:

• Dedicated 800 number
• Email/Chat/ Support

Get help in minutes, not days with RCN’s Remote Help Desk